Your go-to guide from Shansen Enterprises, Authorized SECURE™ Channel Partner.
1. What makes the Saral-Secure meter different from other single-phase meters?
Answer: At just a fraction of the footprint of comparable models, the Saral-Secure meter packs advanced anti-tamper tech, net-metering readiness, and quality-of-supply monitoring into a super-compact shell. You get pro-grade billing accuracy without installing a bulky device on the wall.
2. Can this meter handle peak and off-peak tariff setups?
Answer: Absolutely! It’s pre-programmed for dual-tariff operation—so you can define your own “high” and “low” rate windows. That means easier cost-management for both utilities and end-users, and real savings when you shift flexible loads to off-peak times.
3. How does the anti-tamper protection work?
Answer: Saral-Secure combines mechanical deterrents (tamper-evident seals and a monolithic base-cover design) with electronic alarms (reverse‐energy detection, magnetic field sensing, and opening-detection). If someone tries to bypass, reverse-feed, or open the meter, it logs the event—and can even trip an alarm at the head end.
4. Is it suitable for outdoor installation?
Answer: Yes—its IP65-rated enclosure laughs at dust, water jets, and even monsoon-driven humidity. Installation on meter boards, pole-mounted cabinets, or kiosk fronts is totally safe.
5. What happens if the mains power fails—will I lose my billing data?
Answer: Not a chance. The Saral-Secure meter stores readings in non-volatile memory, and its display is backlit by a supercapacitor pack that lasts long enough to retrieve all key stats—even with zero mains input.
6. How do I read the meter without opening it?
Answer: The front‐panel actuator lets you scroll through consumption logs, tamper events, and voltage/current profiles without lifting a single screw. Data is right there on the sealed display—no prying needed.
7. What’s “current and temperature profiling,” and why should I care?
Answer: Ever wondered if a loose terminal or a hot spot is skewing your readings—or threatening a fire risk? This feature logs per-phase current spikes and temperature trends, so you can spot bad connections (or deliberate “burn-meter” tricks) before they cause an outage.
8. Do I need extra hardware for Bluetooth walk-by reading?
Answer: It’s optional—but super-handy. Just clip on the BLE module (sold separately), and meter readers can stroll past with a smartphone or tablet to pull down usage data—no stopping by each doorway.
9. How compact is “compact”?
Answer: Strap in—this meter’s chassis is under 80 × 80 × 47 mm. That’s barely larger than a deck of cards, so it slips easily into tight meter panels or retrofit enclosures.
10. What kind of display does it have?
Answer: A user-friendly LCD with clear digits and icons, viewable from up to 3 m. You can access total kWh, instantaneous volts/amps, tamper logs, and even power-quality graphs—all via the front‐panel buttons.
11. Is the Saral-Secure meter accurate enough for revenue billing?
Answer: You bet. It meets IS13779 Class 0.5S accuracy for 0.2 – 120% of rated current, so distribution companies can trust every paise of billed energy.
12. How easy is installation and wiring?
Answer: Very. Directly connected on L1 and N, standard 10 mm² cables fit right into captive-screw terminals. The integrated base-cover design means fewer parts to fuss with—and zero chance of mis-mounting the meter.
13. What’s the warranty and service support like?
Answer: Each unit comes with a 2-year manufacturer’s warranty on electronics, plus lifetime anti-tamper guarantee. If anything goes sideways, Shansen Enterprises’ Coimbatore service center has you covered—spare displays, firmware updates, even complete meter replacements.
14. Who should choose the Saral-Secure meter?
Answer:
- Residential builders wanting smart, secure billing
- Small commercial outlets needing net-metering or TOU (time-of-use) support
- Rooftop solar owners tracking generation vs. consumption
- Utility field teams streamlining walk-by collections
15. How do I get one?
Answer: Drop us a WhatsApp message at 919442633195, or visit our Coimbatore showroom. Shansen Enterprises is your authorized SECURE™ Channel Partner, and we keep all models in stock for immediate dispatch across India.
Still have questions?
Hit us up in the comments below or ping our WhatsApp—919442633195-our meter experts love geeking out over precision energy solutions!
